How does Webex Calling ensure voice quality during calls?

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Webex Calling ensures voice quality during calls primarily through the implementation of Quality of Service (QoS) mechanisms and traffic prioritization. QoS is essential for managing the flow of data over a network, allowing voice traffic to be prioritized over less sensitive data types. This prioritization plays a critical role in maintaining clarity and minimizing latency, jitter, and packet loss during calls, which are vital for a seamless communication experience.

The QoS mechanisms work by tagging voice packets so that routers and switches on the network can identify and prioritize them, providing a smoother voice service even in congested network conditions. By allocating sufficient bandwidth to voice calls and managing it effectively, Webex Calling can deliver high-quality audio regardless of network variability.

Other options, while they may address aspects of network efficiency or monitoring, do not directly ensure voice quality as effectively as QoS mechanisms and traffic prioritization do. For example, minimizing bandwidth usage could lead to insufficient data for call quality, while third-party monitoring tools may provide insights but do not inherently enhance voice quality during the calls. Additionally, offering higher call rates does not necessarily correlate to better voice quality if the underlying network conditions are not optimized. Therefore, the focus on QoS and prioritization is crucial for maintaining high voice quality in

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