How does Webex Calling handle call transfers?

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Webex Calling handles call transfers by enabling seamless transferring of calls between users or departments, which allows for efficient communication and collaboration in business environments. This feature is designed to ensure that users can easily redirect calls to the appropriate party without hassle.

With the seamless transfer, the person making the call transfer can do so with minimal disruption to the conversation, which is particularly valuable in a fast-paced work setting where time is of the essence. This capability not only enhances productivity but also improves the user experience, as callers are less likely to feel frustrated by being routed through complicated menus or procedures.

Other options propose methods that are less practical for effective call management. For instance, requiring an onclick confirmation could slow down the process, while sending call requests to voicemail first may result in delays or missed connections that could detract from communication. Notifying the user of transfer failures, while useful in some contexts, does not inherently facilitate a successful transfer process, making seamless transfers the most effective approach for managing calls within Webex Calling.

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