How does Webex Calling support user self-service capabilities?

Webex Calling supports user self-service capabilities primarily by providing an intuitive user portal for managing settings. This portal is designed to be user-friendly, allowing individuals to easily access and modify their calling preferences, voicemail, call forwarding, and other features without needing extensive technical knowledge or assistance from IT support. The self-service aspect empowers users to customize their experience based on their specific needs and preferences, which enhances overall productivity and satisfaction.

The user portal typically includes various management tools and options that facilitate the self-service experience, allowing users to quickly adapt their settings as required, which is critical in a flexible work environment. This capability is central to the Webex Calling philosophy, which aims to streamline communication processes and promote autonomy among users.