What aspect of the Webex Calling service is monitored using analytics tools?

The monitoring of system performance and application usage is a critical aspect of the Webex Calling service that utilizes analytics tools. These tools provide insights into various metrics, such as call quality, connection stability, user engagement, and the overall performance of the system. By analyzing these metrics, organizations can identify issues, optimize service performance, and ensure a reliable communication experience for users.

In this context, monitoring system performance helps in understanding how well the technology is functioning, identifying potential bottlenecks, and making necessary adjustments to improve service delivery. Additionally, tracking application usage allows organizations to gauge adoption rates and understand how features are being utilized by employees, which can inform future updates or training needs.

While other options, such as user interface design, employee training effectiveness, and marketing campaign success are important considerations for a business, they do not specifically pertain to the monitoring capabilities provided by analytics tools in the context of Webex Calling. Therefore, the focus on system performance and application usage aligns perfectly with the role of analytics tools in enhancing the overall functionality and user experience of the service.