What benefit does seamless device handoff provide in Webex Calling?

Seamless device handoff in Webex Calling allows users to switch between devices—like from a desktop to a mobile phone—without experiencing any interruptions in the call. This capability enhances the user experience by ensuring that communication can continue fluidly as users shift between environments or devices.

For instance, during a call, if a user starts on a laptop and needs to move to a phone, they can do so without the call dropping or the other party experiencing any delays. This is particularly important in situations where consistent communication is necessary, such as in customer service or crucial business discussions, as it maintains the flow of conversation and reduces the potential for miscommunication or disruptions.

Other options do not accurately capture the primary advantage of seamless device handoff. For example, avoiding busy tones relates to call management rather than device transitions, enhanced call waiting features pertain to managing incoming calls rather than ongoing conversations, and increasing range of call connectivity does not reflect the focus on device transitions.