What feature allows users to see who is available to take calls in Webex Calling?

The presence feature is essential in Webex Calling as it enables users to see the real-time availability status of their contacts. This feature allows individuals to determine who is available to take calls, who is busy, or who is away, thus facilitating better communication and collaboration. The presence status can be displayed as online, busy, do not disturb, or away, which helps users make informed decisions about when to contact someone.

This functionality is particularly valuable in a dynamic work environment, where knowing someone's availability can significantly enhance productivity and reduce interruptions. By utilizing the presence feature, teams can coordinate their communications more effectively, ensuring that calls are directed to those who are available to respond promptly.