What feature does the Webex Calling Auto Attendant provide to callers?

The Webex Calling Auto Attendant offers a menu-driven interface for callers, making it easy for them to navigate through different options. This feature allows users to interact with the system by selecting from a variety of choices presented, which can include directing calls to specific departments, accessing information, or speaking with an operator. This functionality enhances the caller experience by efficiently routing calls based on their needs and ensures that callers can quickly reach the right person or department without unnecessary delays.

In a business environment, where time and clear communication are crucial, having a menu-driven interface can significantly improve operational efficiency by reducing the workload on reception staff and minimizing the chances of misdirected calls. Overall, this feature adds essential value to the calling experience by simplifying the process for both callers and organizations.