What is a benefit of call recording capabilities in Webex Calling?

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The benefit of call recording capabilities in Webex Calling lies primarily in their ability to be tailored for compliance purposes. Organizations often have specific regulatory requirements that necessitate the recording of calls to ensure adherence to legal standards and internal policies. By configuring the recording features to align with these compliance needs, businesses can safeguard themselves against legal risks and ensure that they are following necessary guidelines.

Tailoring the call recording capabilities means that not only can the organization decide which calls to record and under what circumstances, but they can also manage access to these recordings to preserve user privacy and protect sensitive information. This gives organizations flexibility in how they use call recordings, whether it's for training, quality assurance, dispute resolution, or regulatory compliance.

While the other options present certain aspects regarding call recording, they do not encompass the significant strategic value that compliance-focused recording offers. For instance, making recordings mandatory for all users could lead to privacy concerns, and requiring no permission from users may contradict privacy laws. Additionally, the notion that recordings only pertain to video calls simplifies the diverse functionalities of call recording systems that support both voice and video communication.

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