What is required for users to utilize Webex Calling services?

For users to effectively utilize Webex Calling services, having licensing based on the calling plan is essential. Licensing ensures that users have access to the full range of features and capabilities provided by Webex Calling. Each plan may offer different functionalities, such as voicemail, call forwarding, and video conferencing options, and the appropriate license must be assigned to the user to access these services.

While an internet connection is critical for Webex Calling to function, merely having an internet connection does not guarantee that users can utilize the service fully; they must also have the correct license. Device compatibility is also important but does not serve as a standalone requirement for using the service, as Webex calling could work across various compatible devices if the right licensing is in place. Likewise, CRM integration can enhance the user experience but is not a fundamental requirement for using Webex Calling itself. Therefore, licensing based on a calling plan is the cornerstone for enabling users to access and utilize the services effectively.