What is the function of "hard limit" in Webex Calling settings?

The function of "hard limit" in Webex Calling settings is to specify the maximum number of concurrent calls a user or line can handle. This limit is crucial for managing the overall system capacity and ensuring efficient usage of resources. By establishing a hard limit, administrators can prevent users from overwhelming the system with too many simultaneous calls, which could lead to degraded service or dropped calls. This setting is particularly important in environments with heavy call volumes, as it helps maintain call quality and reliability by capping the number of active connections allowed at any given time.