What is the function of the "directory" feature in Webex Calling?

The function of the "directory" feature in Webex Calling is to allow users to search for and access contact information of other users within their organization. This specific capability streamlines the process of finding colleagues and enhances communication efficiency. Users can quickly locate contact details such as phone numbers, email addresses, and other essential information, fostering connectivity among team members.

This feature is an integral part of organizational communication, especially in larger companies where personal connections may be limited. By facilitating easy access to this information, the directory feature supports collaboration and team interactions, making it easier for users to connect when needed for projects or discussions.

In contrast, the other options address different functions that are not related to the directory feature. Backups, external communications, and real-time messaging serve different purposes within the Webex ecosystem and do not pertain to the organization's internal contact search and access functionalities. Therefore, the option highlighting the directory's role in enabling users to find and utilize contact information accurately reflects its primary function within Webex Calling.