What is the function of the User Business Continuity feature?

The User Business Continuity feature is designed to ensure that calls are forwarded when a user's devices or group status indicates that they are unavailable or unregistered. This typically happens when the user is not connected to the network or when there is an issue with their device that makes it unable to receive calls.

In scenarios where a user’s devices are unregistered, any incoming calls can be redirected to a specified alternate location, such as another phone number or voicemail. This functionality is crucial for maintaining communication continuity, particularly in work environments where staying reachable is essential.

This feature is particularly important for businesses as it helps prevent missed calls, ensuring that clients and colleagues can still reach the user even if their primary devices are not operational or connected. It ultimately enhances user reliability and improves overall service quality.

The other options focus on different states such as busy or away, which do not encompass the full scope and purpose of the Business Continuity feature, which specifically addresses the unregistered state of devices.