What is the purpose of Webex Calling's "hot desking" feature?

The "hot desking" feature in Webex Calling is designed to enable remote access to phone configurations, facilitating a flexible working environment. This feature allows employees to use any available desk or work area and access their personalized phone settings and preferences through the Webex application, regardless of where they are physically located.

As workers transition between different locations—such as from an office to home or from one office location to another—hot desking ensures they can easily log into any supported device with their credentials. This enhances productivity and collaboration, making it easier for teams to adapt to changing work scenarios while maintaining access to their communication tools.

In contrast, limiting access to company resources or restricting users to fixed workstations relates to a more rigid approach to workspace organization, which is contrary to the flexibility that hot desking provides. Similarly, preventing multiple devices from using the service or enforcing fixed setups does not align with the intention of hot desking, which is focused on adaptability and user mobility rather than on restrictions.