What is the purpose of Webex Calling's call park feature?

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The purpose of Webex Calling's call park feature is to place a call on hold in one location so that it can be retrieved from another. This feature is particularly useful in environments such as offices or customer service centers, where multiple users may need access to incoming calls. When a call is parked, it can be accessed by any other authorized user from a different phone, allowing for flexible handling of calls.

This functionality enhances communication and collaboration among team members, as it allows someone who is not currently able to take a call to ensure that the call can still be answered by another team member. It aids in improving efficiency and responsiveness in communication workflows, as users can seamlessly pick up parked calls without the need to return to the original phone.

The other options do not represent the purpose of the call park feature. Blocking unwanted calls, transferring to a mobile device, and recording ongoing calls are functionalities that serve different needs within the overall calling and communication platform.

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