What is the significance of "dual-factor authentication" in Webex Calling?

The significance of dual-factor authentication in Webex Calling lies in its ability to enhance security by requiring two forms of verification before granting access to an account. This process typically involves something the user knows (like a password) and something the user has (such as a mobile device that receives a text message or an authentication app). By implementing this two-layer approach, Webex Calling significantly reduces the risk of unauthorized access, as even if a password is compromised, an attacker would still need the second factor to gain entry.

This security measure addresses growing concerns related to cybersecurity, making it more challenging for potential intruders to access sensitive business communications and data. It reflects a proactive approach to safeguarding users' accounts, instilling greater confidence in the security practices of the platform.