What reporting capabilities does the Webex Calling dashboard provide?

The Webex Calling dashboard is designed to provide comprehensive insights into the performance and usage of the calling system. Specifically, it generates detailed reports on call metrics, such as the number of calls made, duration, call quality, and other operational statistics. These insights help administrators and managers understand how the system is being used, identify areas for improvement, and make informed decisions about resources and user training.

The reporting capabilities are essential for monitoring system health, user engagement, and overall service utilization, making it easier for organizations to enhance their communication strategies and support their workforce effectively. This level of visibility is crucial for optimizing the user experience and ensuring that the calling infrastructure meets the organization's needs.