Which feature assists in improving outreach to clients through Webex Calling?

Caller ID management plays a crucial role in enhancing outreach to clients through Webex Calling. This feature allows businesses to customize the caller ID information that clients see when receiving a call. By presenting a recognizable and professional caller ID, organizations can improve brand visibility and establish trust with clients. A personalized caller ID can also increase the likelihood of calls being answered, as clients are more inclined to pick up calls from numbers they recognize or associate positively with a brand.

This feature is particularly important in outreach efforts, as it helps businesses create a clearer identity in their communication. It sets the stage for better engagement by ensuring that the initial impression as the call is made is positive and familiar, potentially leading to higher response rates.

In contrast, features like video analytics primarily focus on analyzing interactions rather than directly enhancing outreach, canned responses are often used for replying to common queries instead of making outbound calls, and real-time captioning mainly assists with accessibility during calls rather than directly influencing client outreach strategies.