Which feature in Webex Calling allows users to set preferences for how incoming calls are handled?

Prepare for the Webex Calling Expert Exam. Use practice questions and detailed explanations to understand core concepts and exam format. Boost your confidence and skills to excel in your certification journey.

The correct feature that allows users to set preferences for how incoming calls are handled is call screening. This feature enables users to choose how to manage incoming calls, such as deciding whether to accept or reject calls based on certain criteria.

With call screening, users can hear the caller's name or other identifying information before deciding to answer, providing a level of control and customization over their call experience. This is particularly useful for avoiding unwanted calls or prioritizing important ones.

Call forwarding redirects incoming calls to another number, but it does not give the user a chance to assess incoming calls before the call is routed away. Call blocking prevents calls from specific numbers but does not provide options for handling valid incoming calls. Call waiting alerts a user about an incoming call while they are already on another call, but it also does not allow customization in terms of managing calls as effectively as call screening does.

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